Sales Training Courses
Designed to Build Strong Relationships with Your Customers

"Great Canadian Training provides clear, practical, and easy-to-follow Microsoft 365 training that’s useful for all experience levels. The content is well-organized and full of tips you can apply immediately in your day-to-day work. It’s a great way to boost efficiency, improve collaboration, and build confidence using M365 tools. Highly recommend!"

Taylor Bracken · 4/8/2026

"I attended a one-day class with Nancy on “Understanding & Developing Effective Communication Skills.” The class was very interesting and insightful. It provided concrete, easy-to-implement tools for improving communication and clearly demonstrated the many positive impacts effective communication can have. I highly recommend this class."

Aïda Baroudi · 3/25/2026

""Business Writing That Works" is a good course to help you be more concise and courteous in your business emails."

Tracy Knight · 1/17/2024

"A high kudos goes out to Danielle for her awesomeness and her ability to teach exactly on cue and for everyone in the course, not leaving people stranded."

Endorsement from a government client representative · Microsoft 365 Essentials — Testimonial

"Gloria, our trainer, was very enthusiastic and a wonderful trainer."

From a government client who recently worked with us · Custom Windows 11 & Microsoft 365 Essentials — Testimonial

"Avoiding difficult conversations creates an atmosphere of discontent and unproductivity. This session will help all involved approach the difficult conversations in a different way, saving time and money in the long run."

Testimonial shared by a government client · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"The webinar host was very energetic, very engaging, and felt welcoming and open to ideas. Spoke at a good pace, and acknowledged comments."

From a public sector client who attended our webinar · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"I'd say that the training is very beneficial for my professional career as well as my personal life."

A government client reflecting on their experience · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"The presenter was very engaging and had great flow. Great job! The topic and content was informative and valuable."

A thoughtful message from one of our government clients · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

"The interaction with Nancy and the depth of her teaching made the training very engaging and interesting."

Feedback shared by a valued government client · Business Writing That Works Complete — Testimonial

"Nancy was great! She had real-life examples that supported the training we were learning."

Thoughts from a successful participant · Conflict Be Gone! Navigating Difficult Conversations — Testimonial

"Very valuable information and techniques that let you understand yourself and others."

A message from a valued client · Conflict Be Gone! Navigating Difficult Conversations — Testimonial

"Worth taking the class. We all are doing a great job providing customer service, but this program gives us the opportunity to understand people better and build better relations with the working team."

Thoughts from one of our clients · Conflict Be Gone! Navigating Difficult Conversations — Testimonial

"It was a great opportunity to collectively better our communication skills and build a common language around navigating difficult conversations."

An experience shared by a valued participant · Conflict Be Gone! Navigating Difficult Conversations — Testimonial

"When you come out of the training, you feel more confident & enthusiastic about how you can make a difference within your team and serving customers."

Words from a successful participant · Conflict Be Gone! Navigating Difficult Conversations — Testimonial

"The class was very interesting and insightful. It provided concrete tools that are easy to implement to improve communication and highlighted the many positive impacts that effective communication can have."

Reflections from a satisfied client · Understanding and Developing Effective Communication Strategy Skills — Testimonial

"Christine's pace was perfect. It was not too fast and not too slow. The course material was clear, prepared, and very well organized."

Feedback from a government department client · Excel Boot Camp — Testimonial

"This was a great experience and Nancy was engaging and led with confidence."

Kind feedback from a satisfied client · Custom Inspire and Deliver Great Presentations — Testimonial

"I would say that Nancy left us with a lot of new tools in our tool chest! She was engaging and easy to follow. She answered all of our questions and I left the class with a much better outlook on presenting. I will feel more prepared now when planning and presenting in the future. "

Shared by a participant who enjoyed their training experience · Custom Inspire and Deliver Great Presentations — Testimonial

"I feel a lot more confident even just thinking about presenting. Public speaking and presentations previously brought on a lot of fear for me, but I definitely feel better about future opportunities now that I have the knowledge that Nancy shared with us."

Positive feedback from a valued client · Custom Inspire and Deliver Great Presentations — Testimonial

"The trainer was clear and concise, excellent at explaining the materials. She was helpful whenever assistance was needed. I have struggled with Excel skills, but this training has greatly helped me."

From a client who had a great experience with our training · Excel Boot Camp — Testimonial

"Great content and pace! Appreciated the practical tips that I will use right away in my every day work. "

Feedback from a happy client · Business Writing That Works Level 1 (Basic) — Testimonial

"I really enjoyed our instructor as she was able to tailor the training to our needs and focus on insightful tips and tricks to implement and be more effective with communication. It showed us a different perspective than what I may have seen before. I would recommend the training as it was very insightful and useful with the tips and information provided."

A message from a satisfied client · Understanding and Developing Effective Communication Strategy Skills — Testimonial

"Easy to follow training with great insight on how to grow my own self awareness and communication skills."

Shared by a pleased attendee · Understanding and Developing Effective Communication Strategy Skills — Testimonial

"I would definitely recommend Great Canadian Training to others. The training was informative, practical, and easy to follow. I especially appreciated learning new shortcuts and techniques that I can apply directly to my day-to-day work, even with tools like Pivot Tables that I have been using for a long time. It was a great opportunity to improve my skills and learn more efficient ways of working with Excel."

Kind words shared with our team after training · Excel Boot Camp — Testimonial