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Professional Skills Training Courses
for the New Hybrid Workplace

An instructor is standing beside an easel, teaching two people who are sitting at a desk with laptops on it

Great Canadian Training's Professional Skills courses teach your team the professional skills they need to interact with each other. These are the social and communication skills that allow them to work together effectively; the character traits and attitudes that make them the best they can be; the leadership and decision-making skills that enhance your whole organization.

With Great Canadian Training, your team will...

Learn with a
Live Instructor

Focus on the
topics you choose

Learn at the right
pace for them

How You’ll Learn

An instructor is in front of a large screen, teaching someone seated at a desk

Our facilitator’s role is to teach, guide and support

They will:

  • Teach you the background knowledge, the techniques and the principles of the topic
  • Guide you through exercises and to answers that work for you
  • Support your efforts to improve yourself

In our classes you will:

  • Learn through expression - writing down or discussing your thoughts, challenges and how you will achieve your objectives
  • Participate in group exercises - benefit from other viewpoints and put what you are learning into practice
  • Understand the principles - when it comes to the skills that make you a more effective professional, there are very few hard and fast rules. Instead, you’ll learn the principles behind what you’re being taught so you can apply them to your unique circumstances
  • Develop effective processes - get help to learn and build strategies that let you handle tasks and situations in an effective manner

Custom Professional Skills Training Tailored to You

  • Share details about your training needs so we can tailor your class
  • Discuss your needs with one of our training coordinators
  • Select the objectives you would like to focus on
  • Select objectives from any of our courses to create a custom outline
  • Include your own real-life challenges as part of the exercises

Choose Your Location

Online

Whether you are attending our public classes from anywhere in North America or training your team, we bring our collaborative and engaging training right to your screen.

Onsite

We are happy to come to your boardroom or your company's training lab for your training.

Offsite

Do you need a space to host your training? We can host you in our training lab in Downtown Ottawa or help you find another facility.

Choose Your Category

Click below to learn more about the courses we offer in that category.

Testimonials and Google Reviews

"Absolutely loved the course I’ve taken. Top-notch service. Thank you."

Olga Bielinska · 8/31/2025

★★★★★
"Great course! The content was appropriate and the instructor was awesome!!"

Wendy C-B · 6/28/2024

★★★★★
""Business Writing That Works" is a good course to help you be more concise and courteous in your business emails."

Tracy Knight · 1/18/2024

★★★★★
"This course was well mapped out, I participated, there was time to reflect, I voiced my experiences, and felt I was being listened to and heard. I appreciate the information provided and will develop the skill sets to address change as it happens to me. Thank you!"

A comment from a valued federal government client · Change Management - Change and How to Deal with It — Testimonial

★★★★★
"Avoiding difficult conversations creates an atmosphere of discontent and unproductivity. This session will help all involved approach the difficult conversations in a different way, saving time and money in the long run."

Testimonial shared by a government client · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

★★★★★
"Considerant la nature de mes tâches, ce type d'information pourra être appliqué de façon quotidienne."

Testimonial from a valued member of our client community · Les conversations difficiles ne deviennent pas plus faciles… mais VOUS pouvez devenir meilleur ! — Testimonial

★★★★★
"La formation a permis de nous donner des outils lors de conversations difficiles."

A note from one of our government clients · Les conversations difficiles ne deviennent pas plus faciles… mais VOUS pouvez devenir meilleur ! — Testimonial

★★★★★
"I attended several of these trainings presented by both Dan and Brodie and I loved all of it. Their passion on the topic really shows, and they did a great job putting things into perspective for our call centre agents. Thank you so much for this. "

Kind feedback from a client we recently worked with · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

★★★★★
"Brodie is engaging and expressive, and kept things interesting through the course. "

A message from a happy government client · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

★★★★★
"I'd say that the training is very beneficial for my professional career as well as my personal life."

A government client reflecting on their experience · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

★★★★★
"The presenter was very engaging and had great flow. Great job! The topic and content was informative and valuable."

A thoughtful message from one of our government clients · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

★★★★★
"The facilitator's style and energy kept it very engaging and easier to remember useful information. It increased my communication and listening skills that will aid in my everyday communications with management and colleagues."

One of our government clients describing their experience · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

★★★★★
"The content on how to deal with stress is not only important for speaking with claimants but also a great tool in day to day experiences."

A government client sharing their positive experience · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

★★★★★
"The training was highly valuable because it provided practical tools and clear explanations that I can apply directly in my role. The instructor was knowledgeable and engaging, which made the learning process enjoyable and effective. "

Shared by a client after completing training with us · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

★★★★★
"The webinar host was very energetic, very engaging, and felt welcoming and open to ideas. Spoke at a good pace, and acknowledged comments."

From a public sector client who attended our webinar · Tough Conversations Don’t Get Easier. But YOU Can Get Better! Webinar — Testimonial

★★★★★
"Great presentation; it definitely improved my understanding of preparing and writing reports and proposals."

Shared by a satisfied government client after our training · Writing Reports and Proposals — Testimonial

★★★★★
"The training has helped me identify my strengths and areas of improvement, and provided me with clear tips on how to be a better communicator."

From a happy government client who attended our class · Writing Reports and Proposals — Testimonial

★★★★★
"The training was highly engaging, and the facilitator’s meaningful discussions greatly supported the assimilation of the material."

Feedback from a pleased government training participant · Writing Reports and Proposals — Testimonial

★★★★★