GREAT Leadership Development Starts Here:
Leadership and Management Training Courses

Good writing isn’t just about grammar; it’s about getting results. This webinar will teach you how to boost your professional image by learning the principles of good business writing, resulting in error-free, polished and professional documents.

In this practical webinar, learn how SharePoint can simplify document management, boost collaboration, and keep your team organized.

Stay ahead of the curve with the latest updates in Microsoft 365. From Excel to Outlook, this webinar will showcase powerful features to boost your productivity and creativity.

Looking for the secret to better time management? It’s a tool you are already using. Find out how Outlook can improve your time management in this action-packed webinar.

Discover how empathy fuels team engagement and success and elevates your leadership skills. Join us in this thought-provoking webinar to learn how to cultivate empathy in your leadership style.

Unleash the transformative power of persuasion, as this webinar equips you with the skills, tools, and mindset to effortlessly influence others. Get ready to foster more collaboration, action, and respect in your writing and communication.

Think you know all of Microsoft 365's features? Guess again! Watch this enlightening webinar where we outline some of the best new features included with your Microsoft 365 subscription!

Want a taste of the GREAT series in action? Watch this dynamic and engaging webinar to learn more about how you can combine Microsoft PowerPoint and presentation skills to make your next presentation truly GREAT!

Use our own framework (LEAD) to lead your team in an ever-changing world. Find out how you can be a leader, not a boss, in this engaging and thought-provoking webinar!

In today’s professional landscape, how we work together is more important than ever. Whether you call them soft skills or professional skills, skills such as effectively communicating, listening with intention and displaying empathy are key to your team’s success. Learn more in this informative webinar, where we provide an overview of the impact that soft skills can have in your organization.

It’s time to delegate! Delegation is the single best action you can take to grow your presence as a leader, strengthen your team and manage your busy schedule. Find out how to do so effectively in this engaging and dynamic webinar.

As a leader or to a colleague, you can create more trust, collaboration and drive with effective feedback that is focused on growth and not criticism.

Join Joel Silverstone as he shows us the ways to strengthen your emotional intelligence to better manage stress, build fruitful relationships, and achieve superior results at work.

Want to use Outlook to better manage your time? Check out our favourite Outlook productivity hacks in this engaging, fast-paced webinar. Be sure to download the handout for some bonus tips!

Want to avoid wasting time and make the most out of your day? In this webinar, we will explore how to set realistic and SMART goals and how to use the stress caused by time to your own advantage.

Confused by all the software options for cloud storage, email, surveys, and task management? In this webinar, you'll discover the best tools for your work. Learn which programs are best suited for your needs and how to boost your productivity with the right choices!

Do what AI can't do and master your ability to adapt and pivot. Use your HI (human intelligence) to build emotional awareness, improve your ability to listen for clues and cues, develop cognitive empathy, and ask the questions that Google can't answer.

Have you ever been working on a task and think, "What Microsoft application should I be using for this?" Ask no longer! Watch this enlightening webinar for tips on how to use Microsoft applications.

Participants will take away a simple 4-step approach that can turn tough talk into constructive dialogue. Develop courage and expertise to engage in challenging conversations. Understand what motivates others. Learn how to gain mutually beneficial commitments.

Microsoft 365 has many tools that work together to maximize your work day - learn more in this engaging and fast-paced webinar!

Join us as we discuss the pitfalls of bad communication and the synergy that good communication creates. We will cover written communication methods, such as briefing notes and reports, and oral communication best practices.

Want to make sure you're getting the most out of your Microsoft 365 subscription? Are you using such tools as Yammer, Sway or Planner? Learn more in this free webinar to maximize your Microsoft 365!

Think you know Microsoft 365? This handout highlights 10 hidden gems that can save time, cut steps, and make everyday tasks a little smarter.

You want your virtual event to be: Engaging? Collaborative? Outcome-oriented? If you said "YES!", then keep this download nearby. Set yourself and your participants up for success with our three-step approach to mastering virtual facilitation.

Do you want to improve your team through effective feedback? How do you deliver feedback that is focused on growth and does not feel like criticism? Use this simple download for your next feedback session to build more trust, connection and drive with your team members.

How can you make your writing more effective? In this infographic, we walk through 6 steps that can make your writing more effective and persuasive, helping you connect with your audience.

Struggling to find more time in your day? Whether you're managing multiple projects, tight deadlines, or a busy schedule, our latest infographic - 10 Time Management Strategies - is for you.

Keep revising and editing distinct from proofreading. If you focus on spelling or commas during revision and editing, you lose attention on the higher-level development and coherence of ideas that make a document clear and effective.

Every workplace is a mix of different personalities. Knowing your personality type, and those of your coworkers, can improve your teamwork and collaboration!

In this episode, we delve into how you can make this meeting engaging, clear, and respectful, ensuring it has a positive ripple effect.

This episode is “Three Ways to Improve Team Communication”. Our host, Joel Silverstone, shares with you the strategies and activities to better understand yours and others’ communication styles and needs.

In this episode, we have a great discussion with our guest Jennifer Lennox, a highly experienced HR leader on why soft skills are crucial in organizations and what leaders can do about it. Jennifer also shares how she found her voice to communicate and influence others and how her leadership career took off from there.

We discuss topics such as complacency, mentorship, progress, and perfection. Additionally, we delve into the importance of candor and commitment and explore the mechanisms one can use to be an advocate for others.

In this episode, we discuss with Amy Davies on why first impressions matter and the impact people, leaders and organizations can have on improving employee retention by 82%.

Can you persuade another without feeling pushy or manipulative? Short answer… YES! In this episode, you’ll uncover easy ways to persuade, whether you’re writing or speaking.

Empathy is a crucial business skill because it enables collaboration, motivation, and feeling respected. Empathy is foundational to emotional intelligence; but how do you make it part of your everyday interactions?

When leading a complex project, how do you get to the desired outcome? How do you lead and communicate to motivate and engage towards the outcome? In this episode, we discuss the importance of the human factor.

Are you in a new role? New team, responsibilities, skills? Many are changing roles and having to do more with less but still be a leader - so how does one adapt?

Are you getting ready to do a presentation soon? You got this - but you would like some more tips and techniques just to feel more confident. In this episode, we’re sharing 12 minutes of our top ten tips to feel ready and confident to not just show up, but to show up as an insightful, engaging and more assured presenter.

Do you have a fear, or feel anxious when it comes to public speaking? You’re not alone - we’re all nervous to speak publicly. In this episode we discuss the tips, techniques and mindset you can use to get past those nerves.

Have you been trying to get your presentation from good to great? You’re not alone. That’s why we created this episode, the combination of technical and soft skills to guide you in bringing out the best in your presentations.

Presentation skills are not easy, but you can get better. It’s a combination of mindset, intention, and the tools to get from good to great, whether you are presenting at a meeting or to hundreds.

This is part 2 of the 9 behaviours of leadership – these are traits, sometimes clichés – that we can make into clear skills you can develop. In this episode, we explore the soft skills of leadership, specifically how listening and empathy are core traits to continue developing. Developing leaders can change. Existing leaders can get better.

Are leaders born that way? Probably not! Your business card may say ‘leader’ but that doesn’t mean you are one…yet. What if we took those leadership buzzwords like integrity, visionary, etc. and made them into tangible skills? What if we looked at other behaviours of leadership and made them into skills you could develop and practice?

Are you using storytelling in business to motivate, inspire or persuade your audience(s)? Are you thinking, “Sure, I’d love to try, but where and how do I start this?” This episode can help!

What if you could feel more confident for your next presentation, meeting, or pressure situation? In this episode, learn ways to have more control over your thoughts, and not vice versa!

Inspiring others sounds great - so how does one do that? And how do you share your vision? This is the challenge.

Are you ready to confidently deliver thoughtful & actionable feedback? Um, not quite? This episode will make it easier for you.

Presentation jitters? How can you feel more comfortable and confident when presenting? This episode can help with some tips and techniques to communicate your thoughts in front of an audience from 1 to millions.

"I have no time!" Does that sound like you? This episode can help with tips and strategies to manage your time and the stress that comes with it...in just ten minutes!

You might be asking yourself, “What does the circus have to do with leadership?” How about if that circus was called Cirque du Soleil? At one time one of the largest live entertainment shows, having played to over 100 million spectators, and its staff comprised of over 50 nationalities, speaking 25 different languages…. Now that is a leadership and communication conversation!

Are you getting ready to have a difficult conversation? Dreading it? Nobody enjoys it! 90% of the time, you have normal, routine conversations; however, around 10% of the time is that moment when you or the other person says or does something irrational or is triggered…and we’re in a difficult conversation.

Episode #18 is enlightening! This episode is part of our significant four podcasts series on navigating difficult conversations.

We discuss the reasons why feedback can so often fail and lead to difficult conversations. We also discuss leadership essentials, such as gaining trust by being kind, polite and respectful. These qualities make it a lot easier to give difficult feedback.

Our guest Nicola Van Dam shares some great insights, anecdotes, and tips, such as the questions you should never ask and the go-to questions you should. This episode builds your awareness as to when you can be objective and why it matters to have meaningful and not difficult conversations.

Your people are looking at you to set the tone and they will follow your lead. Are you aware as a leader that you are in that spotlight? What you say, how you say it, your body language, your actions tell your teams if this is going to be a collaborative, inspiring and safe environment or not.

As a leader, communicating in your style means that people will believe and trust you. Does your communication style feel natural? Or are you copying another’s style?

How do you give feedback or change a behaviour - when that person is in authority? Whether you're an employee, a leader who reports above or a leader who wants to create a culture where your people can give you feedback, this episode is for you.

We discuss topics such as complacency, mentorship, progress, and perfection. Additionally, we delve into the importance of candor and commitment and explore the mechanisms one can use to be an advocate for others.

How can we communicate successfully, in meetings, with clients, or with our colleagues? What about if you and your long-time friend decide to start a business together? How do you make that work and what communication skills do you need to be effective and maintain respect?

We would all like to communicate with confidence. To be more influential and impactful in our business interactions. To have impact as a leader on the growth of the people around you. As an HR leader, to be influential as a trusted business partner. How do you do it?

How do you adapt to different communication styles? Cultures? Languages? Do assumptions get in the way? In this episode, Dhimant Patel, a global business leader, shares his insights and experiences in communicating with people from different countries and cultures.

In this episode, Kaitlin Sandor-Kerr discusses how and why sharing your story has a ripple effect on people and the company and creates a sense of purpose and values. As a leader, do your people know your story?

You want to present to and engage your audience, whether it's to one or a thousand people. How do you do it? In this episode, Nancey Watson shares some great principles of presentation skills and communicating.

You want to influence others to action - whether you have authority or not, how do you do it? In this episode, Tamara Lovi shares some great principles of influencing and communicating that inspire, motivate, and create collaboration.

We all want to feel appreciated and respected. In this episode, Alexa Nick guides us on the foundations to create trust, the effect listening intently has on others and why balancing logic with storytelling matters.

Episode #2 is INSPIRING. What holds you back from writing, from communicating your ideas? Is it fear of judgement? For most of us, that's a definite yes! In this episode, our guest Hannah Tough guides us on how to communicate more effectively.

Boost your career for 2026! Discover the fastest-growing job market skills, blending AI expertise with essential human skills Canadians need.

In this article, we’ll walk through proven time management habits you can build into your daily schedule to get more done and feel less overwhelmed.

Discover why now is the ideal time to create an effective employee training plan. Use our expert tips to develop a successful employee training program!

Transform your writing skills and take your career to the next level. Learn how our expert-led courses can help you communicate with confidence and clarity.

Boost productivity and employee satisfaction by addressing common workplace challenges. Discover how training can help.

Discover the importance of a well-crafted employee training plan and learn how to develop effective employee training programs with our helpful advice.

Explore the latest Microsoft 365 features! Stay updated on the newest tools and enhancements for increased productivity and efficiency.

New to management? Explore vital dos and don'ts! Master essential skills for effective leadership. Elevate your managerial journey today.

Unlock greatness in your role! Explore tips and strategies to excel professionally and achieve true success in your career.

Discover the latest HR trends! Learn how strategic training impacts workforce development in today's evolving business landscape.

Boost productivity with top Outlook tips! Explore time-saving hacks for efficient email management and workflow optimization.

Master tough workplace conversations! Learn strategies to navigate and resolve difficult discussions with professionalism and confidence.

Elevate remote teams! Discover why professional skills training is vital for empowering and enhancing performance in remote employees.

Smooth transitions matter! Explore training strategies to navigate workplace transitions effectively for sustained productivity and success.

Accelerate your growth! Explore our updated professional skills courses designed to fast-track your development. Elevate your career today!

Navigate virtual training and meetings effectively! Explore strategies and tools for successful engagement in the digital workspace.

Unlock the full power of Microsoft 365! Learn how to maximize your subscription's potential for enhanced productivity and efficiency.

Craft compelling reports and proposals! Learn strategies to captivate your audience and achieve persuasive communication effortlessly.

Master effective business writing! Discover techniques to create impactful content that drives results and resonates with your audience.

Optimize productivity with OneDrive, Teams & SharePoint! Learn how to leverage each tool effectively for seamless collaboration and storage.