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Microsoft Teams Complete
(2013, 2016, 2019, 2021, 365)

What You'll Learn in Microsoft Teams Complete

Course Length

6 hours (1 day)

Learning Objectives

  • Create teams for a department, a project or for anything you like
  • Use Microsoft Teams to provide a collaborative, cloud-based workspace
  • Create and manage channels to allow users to talk to each other and share information and files
  • Access channels and share files and messages
  • Post, edit, delete and manage messages
  • Bring messages to a specific person’s attention with mentions and announcements
  • Keep detailed information accessible to all team members with the wiki
  • Make video and audio calls using the chat window
  • Create, edit and schedule meetings that will be synchronized with Microsoft Outlook
  • Integrate existing services with features such as connectors, apps and bots

Target Student

All new users to Teams who want to understand what Microsoft Teams is and get up to speed and able to start using it quickly. It will also help more experienced users customize Teams to meet their needs.

Course Outline

Microsoft Teams provides an extremely flexible cloud-based workspace, where Office 365 users can send messages, share files, and do so much more.

Teams can be created for a department, a project or just about anything you like. They can be public or private, and you can join or leave as many teams as needed. Each team has access to channels where people can communicate, sharing messages and files.


Microsoft Teams also provides additional communication tools, such as chat, meetings, file sharing, audio and video calling and more.


Gain the knowledge and hands-on practice you need to create and manage teams and channels, share files and ideas, schedule meetings, set up audio and video calls, and integrate other services and data.


Increase your productivity, communication, and flexibility as you acquire the skills you need to create and manage teams, share ideas quickly, communicate with chats, audio, or video, schedule meetings, and even add apps to integrate other services.


Section 1: Getting Started

Teams Overview

Navigating the App Bar

Viewing Your Feed

Managing Your Teams Profile

Searching in Teams

Getting Help with Microsoft Teams

Understanding Desktop vs. Mobile Apps vs. Mac

 

Section 2: Creating and Managing Teams and Channels

Understanding Teams and Channels

Viewing Teams and Channels

Creating Public and Private Teams

Creating Standard and Private Channels

Joining a Team with a Code

Marking a Channel as a Favorite

Following and Unfollowing a Channel

Adding Another Member to a Team

Leaving a Team

 

Section 3: Communications and Notifications

Working with Conversations and Posts

Understanding Conversations and Posts

Starting a New Conversation

Replying to a Conversation

Formatting a Post

Creating an Announcement

Posting in Multiple Channels

Restricting Replies

Adding Files to a Post

Deleting a Message

Adding Emoticons, GIFS, Stickers, and Praise

Working with Notifications

Using Mentions (Direct, Channel, Team)

Creating Tag Groups (Manage Tags)

Modifying Channel Notifications

Controlling Your Teams Notifications

 

Section 4: Managing Teams and Channels

Changing Team and Channel Names

Modifying Privacy Options for Teams

Adjusting Team Settings

Viewing Team Analytics

Creating Channel Moderators

Adding Guests to a Team

Pinning and Hiding Channels

Getting Links to Teams and Channels

Adding Tabs to a Channel

Deleting and Restoring Channels

Deleting a Team

 

Section 5: Teams and Outlook

Emailing a Channel Link

Sending an Email with an Attachment to a Teams Channel

Sharing a Conversation to Outlook

 

Section 6: Managing Files in a Channel

Viewing Posted Files

Creating a New File

Uploading a File

Document Collaboration

Managing Files

Moving Files

Adding Cloud Storage

Accessing the Teams SharePoint Page


Section 7: Using Chat

Starting a Chat

Adding Extra People to a Chat

Using Chat Message Features

Overview of Chat Tabs

Scheduling a Meeting from a Chat Message

Starting Audio or Video Calls

 

Section 8: Managing Meetings

Creating and Joining a Meeting

Using the Meet Now Feature

Joining a Meeting

Scheduling a Meeting

Inviting External People to Your Meeting

Roles and Permissions

Editing and Cancelling a Meeting

Adding Extra People to the Meeting

Understanding the Audio Conferencing Feature

Sending a Meeting Link

Running a Meeting

Screen Sharing

Using the Whiteboard

Adding Meeting Notes

Chatting in a Meeting

Recording a Meeting

Getting Transcripts of the Meeting

Meeting Tips and Extras

Creating Breakout Rooms

Properly Presenting PowerPoint Slides

Tracking Attendance

Making Participants Wait in the Lobby

Using Together Mode, Large Gallery View and Focus

Creating a Live Event

 

Section 9: Using the Wiki

Viewing the Wiki

Creating Wiki Content

Creating Sections and Pages

Navigating through the Wiki

Renaming the Wiki

Accessing Page and Section Options

 

Section 10: Teams Extras

Adding and Removing Apps

Adding Connectors

Adding Chatbots

Adding a Shared Calendar to a Team and Connecting to Outlook

Using the Slash Commands

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Delivered by Great Canadian Training

Microsoft Teams Complete

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
January 8, 2025
9:00 AM to 4:00 PM ET
$295.00 Online
April 8, 2025
9:00 AM to 4:00 PM ET
$295.00 Online
September 23, 2025
9:00 AM to 4:00 PM ET
$295.00 Online
* Applicable taxes will be applied on checkout

Groups of 6 or more? Consider private training

I want a quote for private or customized training


Have questions about this course? See below or reach out to our training coordinators.

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Learn or Come Back Free Policy on Public Classes
  • 24/7 After Training Support

All of our courses include

PDF Reference Guide

Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.


Certificate of Completion

Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.


24/7 After-Training Support

Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!


Want even more?
Check out our add-ons

Printed Reference Guide

While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.


Extended After-Training Support

Extend your support beyond the standard 30 days for ongoing assistance.


Upskilling

You’ve learned how to effectively and efficiently use Microsoft Teams Complete - now you can stay up to date! Book your Upskilling Workshop now and save for when you want to fill in the gaps and explore Microsoft’s latest tools and features.


Can I customize my course?
OF COURSE!

Customized to meet your unique needs

We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.


Use your own files instead of our exercise files

You can opt to use your working files in your private training sessions (instead of our standard exercise files). This allows you to see how the lessons apply directly to your day-to-day role and get work done while you train—a true win-win!


Access to your recorded session for 60 days

You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.