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Microsoft Teams Complete
(2013, 2016, 2019, 2021, 365)

What You'll Learn in Microsoft Teams Complete

Course Length

6 hours (1 day)

Learning Objectives

  • Create and manage teams and channels  
  • Navigate the Teams interface across desktop, mobile, and web 
  • Collaborate effectively using chats, files, and shared channels 
  • Share messages, files, and links within channels and chats 
  • Use mentions, reactions, and rich formatting to enhance communication 
  • Schedule and manage meetings with internal and external users 
  • Use breakout rooms, whiteboards, and meeting recordings efficiently 
  • Integrate and manage apps, tabs, and shared calendars in Teams 

Target Student

This course is designed for users who want to build confidence and efficiency using Teams to improve communication, collaboration, and productivity in the workplace; whether you’re just getting started or looking to strengthen your existing skills. 

Course Outline

Teams is a powerful collaboration platform within Microsoft 365 that brings together chat, meetings, calls, and file sharing all in one place. This course equips learners with the skills to navigate Teams, manage teams and channels, work together on files, schedule meetings, and integrate apps to streamline workflows. 


Section 1: Getting Started with Teams

Overview of Teams and Its Role in Microsoft 365 

Navigating the App Bar and Interface 

Viewing Activity and Notifications Feed 

Updating Your Profile and Availability Status 

Searching in Teams 

Accessing Help and Support 

Comparing Desktop, Web, and Mobile Apps 

 

Section 2: Creating and Managing Teams & Channels

Understanding Teams, Channels, and Shared Channels 

Creating Public or Private Teams 

Creating Standard, Private, and Shared Channels 

Joining a Team via Invite or Code 

Managing Team Membership and Permissions 

Pinning and Hiding Channels 

Archiving and Deleting Teams or Channels 

Using Channel Tabs for Quick Access 

 

Section 3: Conversations, Posts, and Notifications

Starting and Replying to Conversations 

Formatting Posts and Using Announcements 

Mentioning Users (@mention), Tags, and Groups 

Adding Files, Images, GIFs, and Reactions 

Posting Across Multiple Channels 

Managing Conversations (Edit/Delete/Pin) 

Controlling Notifications and Alerts 

Managing Tags and Channel Notifications 

 

Section 4: File Collaboration in Teams

Uploading and Sharing Files in Channels and Chats 

Co-Authoring Documents in Teams 

Managing File Permissions and Versions 

Accessing Files via SharePoint Integration 

Syncing Files with OneDrive 

Moving and Copying Files within Teams 

Adding Cloud Storage Locations 

 

Section 5: Using Chat

Starting 1-on-1 and Group Chats 

Pinning and Organizing Chats 

Editing and Reacting to Messages 

Sharing Files in Chat 

Starting Audio or Video Calls from Chat 

Scheduling a Meeting from Chat 

Chat Tabs: Files, Organization, Activity 

 

Section 6: Managing and Running Meetings

Scheduling Meetings from Teams and Outlook 

Using Meet Now 

Joining a Meeting with or without an Account 

Meeting Roles: Organizers, Presenters, Attendees 

Sharing Screens and Presenting PowerPoint Live 

Using the Whiteboard  

Managing the Lobby, Permissions, and Muting 

Recording Meetings and Accessing Transcripts 

Using Breakout Rooms 

Tracking Attendance Reports 

Using Together Mode, Large Gallery, and Focus View 

Chatting During Meetings and Managing Meeting Notes 


Section 7: Teams and Outlook Integration

Scheduling and Viewing Teams Meetings in Outlook 

Sharing Conversations to Outlook 

Adding Shared Calendars to a Team 

Managing Meeting Invites and Updates 

Sending Emails to Teams Channels  

 

Section 8: Enhancing Teams with Apps

Adding and Managing Tabs (Planner, OneNote, Excel, etc.) 

Integrating Power Automate (Flows) with Teams 

Adding Third-Party and Microsoft 365 Apps 

Using Loop Components in Teams Chat (Modern Collaboration) 

 

Section 9: Organizing Knowledge and Content in Teams

Using OneNote as a Knowledge Repository 

Creating and Sharing Loop Components for Dynamic Content 

Adding Pages from SharePoint or Microsoft Lists 

Organizing Documentation with Tabs and Files 

 

Section 10: Productivity Tips and Extras

Using Slash Commands in the Command Box 

Keyboard Shortcuts for Faster Navigation 

Managing Presence and Status Messages 

Best Practices for Remote and Hybrid Collaboration 

Staying Organized with Activity Feed, Pinned Items, and Favorites 

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Delivered by Great Canadian Training

Microsoft Teams Complete

Upcoming Classes

All Public classes are held online
with a live instructor
Dates Price Qty
September 23, 2025
9:00 AM to 4:00 PM ET
$325.00 Online
November 26, 2025
9:00 AM to 4:00 PM ET
$325.00 Online
January 13, 2026
9:00 AM to 4:00 PM ET
$325.00 Online
April 14, 2026
9:00 AM to 4:00 PM ET
$325.00 Online
* Applicable taxes will be applied on checkout

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The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Learn or Come Back Free Policy on Public Classes
  • 24/7 After Training Support

All of our courses include

PDF Reference Guide

Take the Reference Guide anywhere and save the environment with an electronic copy of your training Reference Guide for use on any of your computers or devices

30 Days of After-Training Support

Get 30 days of live 24/7 after-training support via phone, email and online chat to help apply what you've learned

Certificate of Completion

Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.


PDF Reference Guide

Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.


Certificate of Completion

Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.


24/7 After-Training Support

Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!


Want even more?
Check out our add-ons

Printed Reference Guide

While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.


Extended After-Training Support

Extend your support beyond the standard 30 days for ongoing assistance.


Upskilling

You’ve learned how to effectively and efficiently use Microsoft Teams Complete - now you can stay up to date! Book your Upskilling Workshop now and save for when you want to fill in the gaps and explore Microsoft’s latest tools and features.


Can I customize my course?
OF COURSE!

Customized to meet your unique needs

We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.


Use your own files instead of our exercise files

You can opt to use your working files in your private training sessions (instead of our standard exercise files). This allows you to see how the lessons apply directly to your day-to-day role and get work done while you train—a true win-win!


Access to your recorded session for 60 days

You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.