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Do Business Right with Great Social Skills and Business Etiquette

What You'll Learn in Do Business Right with Great Social Skills and Business Etiquette

Course Length

6 hours (1 day)

Learning Objectives

  • Network effectively in person and online
  • Feel more confident about your business communication in every situation
  • Recognize the importance of first impressions
  • Feel comfortable and confident in all networking situations
  • Develop that extra edge to establish trust and credibility in your business interactions

Target Student

Everyone in a business environment will benefit from this course. Leaders and their teams who need to network more effectively and feel more confident about professional communications and interactions in every situation will benefit from this course. All can use this course to develop that extra edge, to establish trust and credibility with their clients.

Course Outline

Business behaviour is based on three things:

1.   Kindness

2.   Efficiency

3.   Logic


Social skills and etiquette can help you communicate more effectively, kindly and efficiently. As a result, you can build, maintain, and grow relationships with colleagues, clients, and new contacts alike.


Whenever two people come together and their behaviour affects one another, you have etiquette. It’s simply how persons’ lives touch one another. 


Having good manners doesn’t just mean you can make a positive impression on others. It is also good for business. When you can apply your awareness of etiquette in different situations, you demonstrate that you want to be taken seriously.


You become an ambassador for what you do and who you work with. 


Section 1: Business Etiquette Overview

What are the best behaviours?

When is etiquette important?

Etiquette is more than good manners

The etiquette effects


Section 2: First Impressions

How to start right

Be your own brand ambassador

Self-assurance with social skills has an impact


Section 3: Communicate Effectively in All Situations

Effective communication skills

How to listen for accuracy, not assumptions

Body language speaks volumes

The art of small talk

Networking in person and online


Section 4: Appropriate Appearance or Dress for Success?

From casual to business casual to formal

Consistency

Dining etiquette


Workshop Wrap-Up

Final skills review

Ask questions

Fill out a personal action plan

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Delivered by Great Canadian Training

Do Business Right with Great Social Skills and Business Etiquette

Upcoming Classes

All Public classes are held online
with a live instructor

No dates have been scheduled for this class. Please contact us for more information or request a private class.

Groups of 6 or more? Consider private training

I want a quote for private or customized training


Have questions about this course? See below or reach out to our training coordinators.

The Great Canadian Training & Consulting Company Advantage

When you train with us, your training will not just check a box. We make sure it is GREAT!

  • Experienced Trainers
  • Learn or Come Back Free Policy on Public Classes
  • 24/7 After Training Support

All of our courses include

PDF Reference Guide

Want a summary of what you’ve learned? Save paper and use your PDF Reference Guide, accessible on any of your devices.


Certificate of Completion

Boost your credentials with a Certificate of Completion, confirming the skills you’ve acquired with us.


24/7 After-Training Support

Receive a 30-day after-training support voucher, offering assistance as you apply your new skills on the job. Need help with a specific step? We’re here to provide extra support and clarity even after you’ve left the class!


Want even more?
Check out our add-ons

Printed Reference Guide

While we love technology, we understand that there is something about having a paper copy. Add a printed reference guide to your training, which we will have shipped to your location.


Extended After-Training Support

Extend your support beyond the standard 30 days for ongoing assistance.


Can I customize my course?
OF COURSE!

Customized to meet your unique needs

We can customize your training to fit your exact needs, whether it's making small adjustments or creating entirely new courses. From setting specific objectives and including your own files to addressing unique challenges, we're here to help. We can even tailor the training to align more closely with how you work and to fit perfectly into your schedule. Our goal is to provide training that's as unique as your goals.


Access to your recorded session for 60 days

You can request your private session be recorded. You can have access for 60 days to revisit what you’ve learned.